The institution evaluates the use of mobile devices for the collection of contributions and payment of benefits, taking account of the various methods of payment and technological options available.
Guideline code
ICT_04800
Mechanism
Mechanism
- The ICT and business units should identify the services that could benefit from a mobile-based payment gateway.
- The ICT unit should draw up the technical design for the payment gateway based on institutional technical standards and the operational framework, and coordinate its implementation.
- The management should ensure technical and operational coordination with banking entities and telecommunications companies within the framework of existing agreements; this includes defining the necessary protocols for accessing user data for use in payment gateways.
- The management, with the assistance of the specialized units, should organize security audits to guarantee compliance with policies on personal data protection and the security of operations.
- The management should ensure the necessary human resources training, service disclosure and follow-up on service quality, which are crucial elements to success, in accordance with the operational framework.
Parent
Structure
Structure
- The management should establish the priority to be attached to the use of mobile-based payment gateways.
- The management should review and, where necessary, update institutional definitions of valid forms of payment, establishing policies and rules for their coexistence.
- The management should establish policy on the privacy of information stored for the purpose of collecting contributions and implementing payments, in accordance with data protection regulations.
- The management should conclude the necessary agreements with banking entities and telecommunications companies to permit such operations.
- The implementation of mobile-based payment gateways should be conducted as set out in accordance with the operational framework, in particular by conforming with the technological standards.
Title HTML
Guideline 38. The mobile device as a gateway for payments and contributions
Type
Guideline_1
Weight
51