Guideline 21. Institutional interoperability framework

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The institution establishes an interoperability framework to formalize a systematic and standardized approach to the implementation of integrated social security systems.

The framework covers all levels of the organization and specifies the political and legal context, the business processes and concepts involved in interoperability operations, and the technologies used to implement them.

Guideline code
ICT_02900
Mechanism
Mechanism
  • The board and management should establish internal policies and regulations on information sharing and exchange, and on the reuse of services, i.e. ICT-based services complying with service-oriented architecture (SOA), by internal units and external institutions.
  • The ICT unit should specify and implement the institutional interoperability framework, which should define the institutional approach across five dimensions:
    • The political and legal dimensions of the framework should include both external (i.e. government defined) and internal policies and regulations; agreements should also be established wherever necessary to avoid any discrepancy that may jeopardize the application of interoperability in social security systems;
    • The organizational dimension should specify the interoperable processes and operations within the institution, defining the corresponding service interfaces and service-level agreements;
    • The semantic dimension should be based on metadata, which consists of a model of the main business concepts involved in interoperable operations (e.g. data sharing, data exchange, service invocation) and relationships among them, to define a unique meaning for these concepts throughout the institution to facilitate the automatic treatment of data. If the interoperability operations involve different institutions, the corresponding inter-institutional metadata should be specified;
    • The technical dimension should define the technologies to be used for implementing interoperable operations in order to ensure adequate technical integration of information and systems; this technical specification should constitute an internal standard to be applied in any institutional development.
  • Interoperability-based systems operating jointly with other institutions should be covered by formal agreements established prior to the beginning of any project.
  • The management should communicate the scope of the framework throughout the institution.
Structure
Structure
  • The board and management should establish a policy on the application of interoperability as a key technology to implement integrated social security systems.
  • The board and management should commission the ICT management to elaborate an institutional interoperability framework which defines processes, models and technologies for applying interoperability techniques.
  • The board and management may establish specialized structures to manage interoperability processes within the institution, with well-defined and documented roles and responsibilities to ensure their accountability.
  • The institutional interoperability framework should be based on mainstream interoperability models (e.g. SEI, EIF) and on standards such as those proposed by W3C, OASIS and the Open Group.
Title HTML
Guideline 21. Institutional interoperability framework
Type
Guideline_1
Weight
32