The institution implements effective and efficient mechanisms for information retrieval and analysis which provide the means to exploit existing data assets, especially to support decision-making.
The effectiveness and efficiency of processes using information will, therefore, strongly depend on the mechanisms to retrieve and analyse the information.
Guideline code
ICT_02600
Mechanism
Mechanism
- The ICT unit should implement mechanisms enabling effective and efficient information retrieval and analysis, including the following activities:
- Analysis of information requirements;
- Definition of a corporate architecture for document and content management;
- Definition of a corporate architecture for decision support systems and the information involved; data warehousing approaches should be used;
- Implementation of DSS, separated but connected with transactional systems; data warehousing and business intelligence tools (e.g. databases, ETL, OLAP, data mining) should be taken into account.
- The business units should incorporate the systematic use of information exploration and analysis within the business process, especially in decision-making processes.
- The ICT and specialized units should develop a communications plan to provide appropriate information to social security service areas of the institution about the available mechanisms for information retrieval and analysis.
Parent
Structure
Structure
- The management should commission the ICT unit to implement mechanisms for information retrieval and analysis.
- Mechanisms for information retrieval and analysis should take into account regulations and guidelines on data security and privacy.
- Mechanisms for information retrieval and analysis should take into account the availability and technical characteristics of data hosted by external partners, along with interoperability aspects.
- Mechanisms for information retrieval and analysis should follow the institution’s governance rules, ICT and data governance framework and strategic plan, and the SOA-based interoperability application model, and be based on international practices (e.g. DAMA-DMBOK).
Title HTML
Guideline 20. Mechanisms for information retrieval and analysis
Type
Guideline_1
Weight
29