Guideline 18. Data development and operations

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The institution carries out data development and operation activities in a systematic and consistent way.

Data development concerns the analysis, design, implementation, deployment and maintenance of data and information systems. Data operations, which involve database and data technology administration, aim at managing the availability of data throughout its life cycle, optimizing the performance of database operations and protecting the integrity of data assets.

Guideline code
ICT_02400
Mechanism
Mechanism
  • The ICT unit, taking service level agreements into account, should carry out data development activities in a systematic and formalized way, including:
    • Data modelling, analysis and design of information systems;
    • Data model and design quality management;
    • Database and information system implementation.
  • The ICT unit, with the assistance of business managers and specialized units, and taking service level agreements into account, should elaborate and carry out data operations activities in a systematic and formalized way, including:
    • Information system administration;
    • Database administration;
    • Data issue management;
    • Data recovery management and operation.
  • Data collection should take into account the diversity of scenarios: manual versus automatic; internal versus external (through partners); in the counter versus web-based systems.
Structure
Structure
  • The management should commission the ICT unit to define and implement systematic data development and operations.
  • The management should establish duties and responsibilities to carry out data development and operations in accordance with the data governance framework.
  • Business areas should participate in the elaboration of service level agreements concerning data development and operations.
  • The framework for data and information quality should follow institutional standards (the data governance framework), international standards and practices (DAMA-DMBOK) and technical specifications for data to be used in social security studies.
Title HTML
Guideline 18. Data development and operations
Type
Guideline_1
Weight
27